Use case: email

Request by email, reply with a booking link.

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  • No credit card
  • No code
  • GDPR compliant

Mailbox

Example

Boat tour Saturday, 2 people

Julia Becker <j.becker@mail.example>To info@stadthafen.example

Today, 09:12

Hello,

do you still have two seats for a boat tour on Saturday? Ideally in the afternoon.

Best regards
Julia Becker

ReplyMarina checks free seatsAI writes a draft …Draft by Marina (AI)

ToJulia Becker <j.becker@mail.example>

SubjectRe: Boat tour Saturday, 2 people

Hello Ms Becker,

thank you for your message. On Saturday at 3 PM, two seats are still free. You can book directly with the link:

Book seatsBoat tour · Saturday, 3 PM · 2 seats

Best regards
Marina (AI agent)
Your team at Stadthafen Leipzig

Your team picks the mode.

  • Draft for review:Draft saved, waiting for your approval
  • Send automatically:Sent automatically, 09:13

What the agent does

One agent for your guests' emails.

The AI agent answers requests from your content and checks open slots. It saves the reply with the booking link as a draft or sends it directly.

  • Answer requests

    The agent reads every email and replies from your content.

  • Check open slots

    It checks your booking system live before it replies.

  • Booking link in the reply

    The guest books straight from the link in the email.

  • In your helpdesk

    Placeholder: the agent works in your inbox or helpdesk. Check the supported systems.

  • Draft or automatic

    Your team picks the mode: the agent saves replies as drafts or sends them automatically.

  • Gets better with every email

    PUNKU reviews the replies and keeps improving the agent.

Results

An email agent that is already live.

Marina answers the emails in the helpdesk of Stadthafen Leipzig.

Group request: company outing

Example

  1. Sandra Klein<s.klein@mail.example>Toinfo@stadthafen.example

    Today, 08:05

    Hello, we are planning a company outing with 12 people in June. Is a boat tour for the group possible?

  2. Marina checks bookingkit · Free group dates in June

  3. MarinaRe: Group request: company outing

    ToSandra Klein <s.klein@mail.example>

    Hello Ms Klein, thank you for your request. For 12 people, several dates in June are still free. You can book directly with the link.

    Group tour · 12 people

    Stadthafen Leipzig

    Book the group tour

    Your team at Stadthafen Leipzig

    Draft by Marina (AI)

Stadthafen Leipzig: Marina answers the helpdesk emails

Marina reads the requests in the helpdesk, checks free seats and replies with the booking link.

  • Email
More about Stadthafen Leipzig

€6,380

additional revenue by email

76

booking links by email

12,645

operations processed in the helpdesk

Live demo

Your Goldilocks agents, just right.

Built from your website, not from a template. Chat with them in under a minute.

We read up to 5 public pages.

For a phone demo. Our team gets your number and gets in touch.

By starting, you agree that we use your details for the demo. More in our privacy policy.

What we build from your website

  • A brain with the facts from your website
  • A team of agents in your brand colours, each with its own job
  • A live chat with every agent

In 3 steps

How it works

Just tell PUNKU.AI what you want to automate, and it will take care of the rest

  1. Create a customer service agent that connects with bookingkit and Gmail.
    PUNKU.AI
    Perfect! I'll connect to your booking system and Gmail.
    PUNKU.AI
    Should the agent send emails automatically or just draft replies?

    Describe your agent

    Tell PUNKU.AI what you want to automate in plain English. Or choose from 100+ pre-built templates.

  2. Bookingkit
    Lexware
    Zoom
    Outlook
    Notion
    Slack
    Twilio
    Gmail
    Google Docs
    Google Calendar
    Google Drive
    Google Sheets

    Connect your tools

    2,700+ integrations ready. PUNKU.AI guides you through connecting supported tools. You confirm the required permissions yourself.

  3. Send confirmation email
    Update calendar
    Notify team on Slack
    Send follow-up email

    Let AI do the work

    Give custom instructions to your agent, all in natural language. Your AI worker handles tasks automatically 24/7.

FAQ

Questions about the email agent

Placeholder: connection to your inbox or helpdesk. Answer to follow.

Both work, and your team picks the mode. As a draft, the reply waits in your drafts, and your team checks and sends it. In automatic mode, the agent sends the reply straight to the guest.

Placeholder: from your website, your documents and your booking system. Answer to follow.

Placeholder: yes, the agent checks open slots and sends the booking link. Answer to follow.

You start with a one-time balance of 100 credits, with no credit card. After that, you choose a plan from 39 euros per month.

Your email agent

Try the agent with your own content.

In the demo, we show how the agent answers your guests and prepares bookings.

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  • Cancel anytime.