Client References

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Across the World

Real results from real businesses. See how our clients use AI automation to save time, reduce costs, and grow.

90%Automation rateMuseum der IllusionenHamburg, Germany
30%+Checkout conversionSwarovski KristallweltenWattens, Austria
3Ă—Faster lead responseSolarshareSalvador, Brazil
60%Fewer manual emailsInvermarGalicia, Spain

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ESGX
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Museum der Illusionen
Kult Kieztouren
Bottlestops
Castello di Gropparello
ESGX
Invermar
Seleon
Solarshare
Museum der Illusionen
Kult Kieztouren
Bottlestops
Castello di Gropparello
ESGX
Invermar
Seleon
Solarshare
Museum der Illusionen
Kult Kieztouren
Bottlestops
Castello di Gropparello
ESGX
Invermar
Seleon
Solarshare
Museum der Illusionen
Kult Kieztouren
Bottlestops
Castello di Gropparello
ESGX
Invermar
Seleon
Solarshare
Museum der Illusionen
Kult Kieztouren
Bottlestops
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Museum der Illusionen

Museum der Illusionen Hamburg

Museum & Attractions

Hamburg, Germany

Museum der Illusionen Hamburg deployed PUNKU.AI's AI agent "Illu" to handle visitor inquiries, ticket questions, and booking requests 24/7. Within the first four months, the agent generated direct revenue from AI-driven conversations and freed the team from repetitive admin work.

0%
Automation
Without human intervention
€0
Monthly Savings
Net after AI cost
0h
Time Saved / Week
In staff admin work

"Illu has become an essential part of our visitor experience. It answers questions we didn't even know our guests had, and it never stops working. Our team can now focus on creating memorable moments inside the museum instead of answering the same emails over and over."

Charlyn

Charlyn

Marketing & Sales

Before PUNKU.AI
  • High volume of repetitive inquiries
  • Missed after-hours booking opportunities
  • Zero revenue from website chat
  • Staff spending 2.5+ hours/week on FAQs
After PUNKU.AI
  • 90% of inquiries handled automatically
  • New revenue stream from 24/7 chat sales
  • 2.5 hours saved per week in admin time
  • Higher visitor satisfaction & reviews

Swarovski Kristallwelten

Museum & Attractions

Wattens, Austria

Swarovski Kristallwelten partnered with PUNKU.AI to deploy an AI agent that handles hundreds of visitor interactions per week. The agent reduces email ping-pong, cuts inbound call volume, and converts over 30% of booking requests into completed checkouts.

0
Visitor Sessions
First two months after launch
0h
Hours Saved
Team workload in first two months
0
Booking Requests
Via AI chatbot
0%+
Checkout Conversion
Of booking requests via chatbot
0%

After-Hours Demand

Interactions outside opening hours

Reduces email ping-pong

Answers multiple questions in a single session, fewer back-and-forth exchanges

Fewer inbound calls

Visitors get instant answers via chat, cutting call volume for the team

56% demand outside hours

More than half of interactions happen when staff is offline

"We implemented an AI chatbot for Swarovski Kristallwelten that handles hundreds of visitor interactions, significantly eases the workload on the team by reducing calls and email ping‑pong, and converts over 30% of booking requests into completed checkouts, making it a strong service and sales asset."

— Swarovski Kristallwelten team, Wattens, Austria

Solarshare

Solarshare

Renewable Energy

Salvador, Brazil

Solarshare used PUNKU.AI to automate lead qualification and customer onboarding for their community solar subscription platform. New enquiries are now triaged, scored, and routed to the right team member automatically — without any manual intervention.

0Ă—
Faster Lead Response
Average time-to-first-contact reduced from 6h to 2h
0%
Less Manual Admin
Reduction in manual data entry and follow-up tasks
0+
Leads / Month Handled
Fully automated from enquiry to qualified pipeline
Invermar

Invermar

Marine & Seafood Logistics

Galicia, Spain

Invermar deployed PUNKU.AI to automate order tracking notifications and supplier communication across their seafood distribution network. The AI agent handles inbound status enquiries, sends proactive updates, and flags exceptions — cutting the admin burden on their operations team significantly.

0%
Fewer Manual Emails
Routine order status emails now sent automatically
0 days
Faster Order Cycle
Average order-to-delivery cycle time reduced
€0
Admin Savings / Year
Estimated annual savings in operations admin cost

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