Client References
Real results from real businesses. See how our clients use AI automation to save time, reduce costs, and grow.
Also working with

Hamburg, Germany
Museum der Illusionen Hamburg deployed PUNKU.AI's AI agent "Illu" to handle visitor inquiries, ticket questions, and booking requests 24/7. Within the first four months, the agent generated direct revenue from AI-driven conversations and freed the team from repetitive admin work.
"Illu has become an essential part of our visitor experience. It answers questions we didn't even know our guests had, and it never stops working. Our team can now focus on creating memorable moments inside the museum instead of answering the same emails over and over."

Charlyn
Marketing & Sales
Wattens, Austria
Swarovski Kristallwelten partnered with PUNKU.AI to deploy an AI agent that handles hundreds of visitor interactions per week. The agent reduces email ping-pong, cuts inbound call volume, and converts over 30% of booking requests into completed checkouts.
After-Hours Demand
Interactions outside opening hours
Reduces email ping-pong
Answers multiple questions in a single session, fewer back-and-forth exchanges
Fewer inbound calls
Visitors get instant answers via chat, cutting call volume for the team
56% demand outside hours
More than half of interactions happen when staff is offline
"We implemented an AI chatbot for Swarovski Kristallwelten that handles hundreds of visitor interactions, significantly eases the workload on the team by reducing calls and email ping‑pong, and converts over 30% of booking requests into completed checkouts, making it a strong service and sales asset."
— Swarovski Kristallwelten team, Wattens, Austria

Salvador, Brazil
Solarshare used PUNKU.AI to automate lead qualification and customer onboarding for their community solar subscription platform. New enquiries are now triaged, scored, and routed to the right team member automatically — without any manual intervention.

Galicia, Spain
Invermar deployed PUNKU.AI to automate order tracking notifications and supplier communication across their seafood distribution network. The AI agent handles inbound status enquiries, sends proactive updates, and flags exceptions — cutting the admin burden on their operations team significantly.
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